We recently purchased new garage doors from Quokka Doors and was so impressed with the service that we want to share this with other potential buyers. From start to finish communication with the Quokka Doors team was consistent and punctual. Their team arrived on time as promised and left our premises in a clean and tidy state with all refuse neatly put into the bin. There was an issue with the pelmet which they told us about immediately and placed an order for a replacement a week later. Which also happened as promised. If you are considering purchasing a new garage doors – you can stop shopping around now – you’ve found the right company to use!
“Recently we had three of your doors installed at our place (Durban Cres Kingsley) and they look great so thanks very much. In addition to this I wanted to mention that the service we received from your staff has been professional, friendly and helpful. In particular I would like to mention Belinda, of your Perth North outlet, who was excellent in her assistance of us though some minor issues that we had. I feel that good customer service is a quality that is lacking in many businesses these days and is great to see that it still exists! We will certainly be recommending your business to friends and family in terms of a great product and excellent customers service.”
Just like to thank you and Quokka for the wonderful job that was done on my sectional door let me begin,
Quote: The person whom gave me the quote was so good very professional like coming twice to my house to make sure the measurements where correct and leaving metal colour samples so we could choose, and the price was better than I had been quoted from others company’s thanks’ for that.
Install: WOW the installer was on time rang before coming and so quick and no fuss just went on with the job nothing was to hard just excellent workmanship Great mate.
Office: Thanks so much for few times you rang me to make sure everything was going well and sending emails on how to take care of my door that service, and being spoken too as a person not as if u are a hassle like some other companies that I have dealt lately with please keep up the great work.
So in finishing this letter again I would so like thank you again it was a pleasure and great old fashion service I would highly recommend Quokka Garage Doors just simple great and I very happy after testing the door now for few weeks, and its added so much more value to my house.
We would like to express our extreme gratitude of “Thanks” your professionalism is an understatement. We have never dealt with a Company that stands by their word…from the moment we phone the office, the staff were delightful, the gentleman that measured up the garage was very polite, the gorgeous lady in the office helped us find a last minute electrican, to the wonderful gentleman that assembled the garage door, to the exact time given. You are all a credit to your company, once again, we are extremely grateful. We are very happy and proud to promote your Quokka doors.
All went well and the door looks great in the darker colour. Please pass on my thanks to installer who has done a great job. Thanks also for sorting this out so quickly we really appreciate it and will gladly recommend you to anyone I have paid the balance direct into your bank as per the details on the invoice.
I just wanted to email you and let you know how impressed I am with the service I received from your company, Quokka Doors. From the initial contact through to installing the door and of course yourself keeping me up to date with information. I certainly would recommend your company to anyone looking to install a new door.
We would like to proceed with ordering the garage roller doors as per quote 29042. We chose Quokka because Mark Sullivan was a very pleasant and knowledgeable salesman. Unlike some sales people from other companies Mark took time to explain to us our options and his recommendations, without being pushy. Please contact us by phone so we can proceed.
I gave quokka what I thought was an unrealistic deadline as I’d left it too late to order my garage, yet they managed to install the door earlier than I’d hoped, absolutely fantastic service
I would like to take this opportunity to thankyou and commend your company for the goods and service that was provided. Every interaction with your company was a positive one, from the outset I was impressed by the prompt reaction of the sales rep when I requested a quote, to the final fixing by the young man who was obliging and efficient. I am thrilled with my new door and I will not hesitate to recommend Quokka to any one who is in the market for a door.
All good thanks. Brett did a great job and payment has now been sent electronically.
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Our Joondalup office is located at 1/109 Winton Rd, and we are proud to offer installation for both automatic and manual sectional, rolling doors manufactured right here in Western Australia. While our products may be budget-friendly, we can promise they aren’t cheaply made.